Where do you ship?
We ship to destinations available at checkout.
How much does shipping cost?
Economy Shipping is $9.98, Standard Shipping is $14.98, and Express Shipping is $19.98. Orders of $59.99 USD or more qualify for free Economy Shipping where available at checkout.
How long does delivery take?
Estimated transit times are 12–30 business days for Economy Shipping, 7–15 business days for Standard Shipping, and 3–10 business days for Express Shipping. Delivery estimates are not guarantees. Customs, carrier delays, holidays, and local conditions can affect arrival times.
How can I track my order?
Tracking information is sent by email after your order ships when available. Check your shipping confirmation email, including your spam folder, or contact service@zellumi.com with your order number.
Can I return an item?
You may request a return within 30 days of receiving your item. Contact service@zellumi.com before sending a return. Please review our Returns and Refunds policy for eligibility, exclusions, and applicable consumer rights.
What if an item arrives damaged or incorrect?
Contact service@zellumi.com immediately with your order number and clear photos of the item and packaging.